PRIVACY POLICY
Last Updated: 22 July 2025
- Who We Are
CilliX-co Pty Ltd
Registration Number: 2025/326618/07
Email: cillix.co@outlook.com
Address: Granaat Avenue, Saldanha, Western Cape, South Africa
We provide NFC smart card solutions, including digital emergency profiles, business contact cards, and associated digital services. - Information We Collect
We collect and process the following types of personal information:
2.1. Personal Information You Provide:
• Full name
• Email address
• Phone number
• Shipping and billing address
• Emergency contact details (for MedAlert profiles)
• Medical information voluntarily submitted to us for profile setup
• Payment details (processed securely via third-party gateways)
2.2. Automatically Collected Information:
• IP address
• Browser type and device information
• Cookies and usage data (e.g. page visits, actions on site) - How We Use Your Information
We use your personal data for the following purposes:
• To fulfill and deliver orders
• To create, host, and maintain NFC digital profiles
• To provide customer support and respond to enquiries
• To send order updates, invoices, and renewal reminders
• To comply with legal or regulatory obligations
• For marketing (only with your consent) - Disclosure of Information
We will never sell your data. We may disclose your information to third parties in these limited cases:
• Service providers involved in order fulfilment (e.g., couriers)
• Technical partners hosting our databases and NFC profiles
• Legal authorities when required by law or to protect our rights - Data Storage and Security
Your data is stored securely using encryption and access controls. We take reasonable technical and organisational precautions to prevent loss, misuse, or unauthorised access.
We retain your information for as long as necessary to provide services or comply with legal obligations. - Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
• Access your personal information
• Request correction or deletion of your data
• Object to processing for direct marketing
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator
To exercise these rights, email us at cillix.co@outlook.com - Cookies
Our site uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings in your browser. By using our site, you consent to our use of cookies unless you opt out. - Third-Party Services
Our website may include links to third-party services (e.g., payment processors, social media platforms). These services have their own privacy policies. We are not responsible for how they handle your data. - Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors without verified parental consent. - Changes to This Policy
We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the date of revision. Continued use of the site after changes indicates acceptance. - Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
📧 cillix.co@outlook.com
📍 Granaat Ave, Velddrif, Western Cape, South Africa